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Frequently Asked Questions (FAQ)

1. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.

2. What is your return policy?
We offer hassle-free returns within 30 days of delivery for unworn items in their original packaging. Contact us at hercharmhelp@outlook.com for assistance.

3. Are your materials ethically sourced?
Yes, we are committed to using responsibly sourced materials to create beautiful jewelry you can wear with pride.

4. Do you ship internationally?
Yes, we ship worldwide! Shipping fees and delivery times vary depending on your location.

5. How can I care for my jewelry?
We recommend keeping your jewelry dry, storing it in a jewelry box or pouch, and cleaning it with a soft cloth to maintain its shine.